We’ve worked with over 250 eCommerce brands across multiple international markets, grown quickly, but sustainably, and we’ve always kept one thing the same: our people-first mindset. Join an agency doing better by brands and society, and take a look at our latest SEO and digital PR job openings!
Unlimited holiday (yes, really)
Annual employee profit sharing
Health cash plan with gym discounts, dental & optical cover, 24/7 support, physio, alternative therapies, and virtual GP
Assembly rewards you can spend at your favourite shops
Hybrid and flexible working options
Annual 2-week Christmas closure
4 wellness days per year to reset and recharge
Paid sick leave when you need it
Agencies need to be people-first. From staff to clients to partners, people dictate whether an agency succeeds or fails. We built NOVOS with people at its core. Our vision has always been to go a level above the typical “people-first” term most agencies use. Instead, our vision has been to be a “people-led” agency. As of March 2022, a major milestone toward achieving our vision has been reached. NOVOS officially became an employee-owned company.
We’re the same team, same values, same pricing, same culture, but now everyone benefits from the success and growth of the business.
"Working at NOVOS allows me to perfectly balance my busy family life with work. Both the unlimited holiday, along with the personal care day allowance, coupled with the flexible working means I'm always around for school pick ups, days off in the holidays and just generally present in my home life."
Mark McMeekin
Head of Digital PR
"When I joined NOVOS in late 2019 it could definitely have been considered a "risk"; joining a team of 5 as the 6th employee through the door. However, since the very beginning I've found NOVOS to be pivotal in both my persona and professional development. As they say, high risk, high reward!
Now a team of over 30, and NOVOS has changed drastically since the early days. However, one thing that hasn't changed is the devotion to providing a standout service to our eCom clients working alongside a team of ambitious SEOs who constantly challenge one another to get better.
NOVOS has also helped me to develop my personal skillset, providing the flexibility to earn a Master's degree in Behavioural Economics alongside my day-to-day work and even providing player sponsorship for me for my local rugby club (although they still complain I talk about rugby too much).
All in all, the decision to join NOVOS has been absolutely central in my career, and I would implore anybody considering joining to apply!"
Daniel Cartland
Delivery Director
"NOVOS is a great place to work and grow. The team are very supportive and talented, and we get to work with some very cool clients and household names! It's a fast-paced agency environment and this means you learn loads day-to-day, get to work across all areas of SEO, and are really encouraged to try new things and stay at the forefront of industry developments. I appreciate the open and transparent culture, our recognition scheme, and the unlimited holiday doesn't hurt either!"
Sally Wootton
SEO Strategy Manager
Don’t overcomplicate things. Keep things concise, to the point, with no waffle or jargon
Our eCommerce specialism is our superpower. It defines us from the industry and is a key pillar to our growth.
Don’t follow the crowd of the industry. Embrace your uniqueness, personality quirks and share them with others. Don’t shy away from who you are. Just be you.
In eCommerce, we can’t guarantee results. But we can guarantee the best service of any eCom agency.
In SEO we can’t guarantee results but we can guarantee the best service of any SEO agency.
We’ve always taken a hybrid approach, but COVID definitely amplified and encouraged us to consider what best-suits the team. We’ve found the sweet spot - we offer both remote contracts for those a certain distance outside of London OR office-based contracts where we ask you to be in the office at least once a week (Thursday’s).
Our office is also nothing like a traditional office - it’s our culture hub, located in the heart of Shoreditch by Spitalfields market with lots of cafes, pubs and shops within walking distance. We also organise regular team socials including dinners and other cool events, making your journey to the office worth it!
We like to keep this simple, so we arrange 2 interviews as part of our recruitment process - an initial screening call to see if you’re a good fit for the role and company culture, and a skills-based interview to find out more about your experience.
After submitting your application, our dedicated recruitment team will review your CV and cover letter and arrange a screening call. You’ll then be introduced to the hiring manager, who will assign a short task to test your knowledge and understand how you think. Upon completion, a second interview will be arranged with both the hiring manager and relevant department head to discuss your findings in more detail.
P.S. We’re committed to inclusion and diversity, and have processes in place to eliminate bias and are more than happy to accommodate individual needs.
We take an always-on approach to hiring and are more than happy to hear from anyone who is passionate about eCommerce, SEO, Content, Digital PR or CRM. Reach out to our Operations Director, Olivia via LinkedIn (Olivia Royce) and chat with her to find out more.
‘Stand out and be different’ is one of our company values, so we love to see a little extra effort! You can use your cover letter to tell us about all your interesting aspects - a side hustle, an award that you won, a talk you did, unique hobbies, personal projects and so on. Also, it’s a great idea to keep your LinkedIn updated and share it with us!
However, please know that we consider all applications equally and based on merit, keeping our personal biases at bay.
We’re BIG on training - we have extremely healthy and competitive training budgets for each NOVOS employee and it’s up to you how to spend it! We actively encourage and seek external training opportunities if it becomes available and share this knowledge with the team after.
We also host regular internal training, everything from specific SEO skills and tools, to excel and presentation training.
More recently, we’ve introduced IGP’s (Individual Growth Plans) to get you on the right track to achieve your personal and professional goals.
Culture is hugely important to us. Happy employees = happy environment = happy clients!
Alongside benefits such as unlimited holiday, cycle to work schemes, recognition platforms which convert to vouchers, and many more, we try to foster a happy and healthy environment both in person and virtually.
We encourage everyone to be themselves and to have fun – we want to be the best in the industry and that starts with you - the team - who make it happen.
Well… hasn’t our website already convinced you?!
