Say Hello to Our New CRM Service!

After a phenomenal year, we’re excited to announce the launch of our CRM service for 2025! The new service includes retention strategy and customer journey mapping based on search data-driven customer demand, which was part of our organic repositioning at the start of the year.

The introduction of CRM also comes as part of our ongoing efforts to resolve key challenges faced by eCommerce Directors, Managers, Executives, and wider marketing teams. These include an in-depth audit, insights, strategy, flow optimisation and email automation gap analysis to drive revenue at a low cost.

Co-Founder and Managing Director, Sam Hurley, said: 

“We’ve developed our CRM service to offer a senior strategy that isn’t available in-house with the aim of identifying opportunities and resource support. Working alongside global retailers, our goal is to create a combined priority list of SEO and CRO recommendations.

With a cross-channel view and additional knowledge of what’s working for other retailers, we’re set to bridge the gap between brand and marketing teams to drive the results we’re known for.”

We already have some exciting plans for 2025, including the launch of our Relevancy Tool, which provides a low-cost solution for quantifying the relevance of digital PR coverage at scale to enhance reporting and analysis. 

It’s already being used by our clients TALA and Confused.com amongst others, and is now available to test for free!