Relevancy Tool - Terms and Conditions

Welcome to NOVOS. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

1. Definitions

  • Service: The software as a service provided by NOVOS, including its features, content, and functionality.
  • User: Any individual or entity who accesses or uses the Service.
  • Account: A unique user profile created to access the Service.
  • Subscription: A paid plan that grants access to the Service.

2. Account Registration

To use the Service, you must:

  1. Register for an Account by providing accurate, current, and complete information.
  2. Keep your Account information updated and accurate.
  3. Ensure the confidentiality of your login credentials and notify NOVOS immediately of any unauthorized access or security breach.

Failure to comply with these responsibilities may result in the suspension or termination of your Account.

3. Subscription Terms

  • Billing: Subscriptions are billed in advance on a monthly basis. Payments are processed securely via Stripe.
  • Cancellation: You may cancel your subscription at any time. 
  • Renewal: Subscriptions automatically renew unless canceled before the renewal date.
  • Changes to Subscription Fees: NOVOS reserves the right to change subscription fees with at least 30 days' notice.

4. User Responsibilities

By using the Service, you agree to:

  • Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
  • Refrain from attempting to gain unauthorized access to the Service, its systems, or networks.
  • Avoid transmitting any harmful code, such as viruses, through the Service.

5. Usage Restrictions

You must not:

  • Modify, distribute, or reverse-engineer any part of the Service.
  • Use the Service to harass, abuse, or harm others.
  • Attempt to interfere with the proper functioning of the Service.

6. Intellectual Property

All content, features, and functionality on the Service—including text, graphics, logos, and software—are the exclusive property of NOVOS and protected by copyright, trademark, and intellectual property laws.

Users are granted a limited, non-exclusive, and non-transferable license to access and use the Service for personal or internal business purposes.

7. Data Privacy

Your use of the Service is governed by our Privacy Policy. NOVOS is committed to protecting your data in compliance with UK GDPR and other applicable laws. Key points include:

  • Personal data is processed to deliver and improve the Service.
  • Payments are securely processed via Stripe.
  • Authentication and account management are powered by Clerk.

For detailed information, refer to our Privacy Policy.

8. Service Availability

While we strive to ensure the Service is available 24/7, we cannot guarantee uninterrupted access. Periodic maintenance, updates, or unforeseen events may result in temporary downtime.

9. Modifications to the Terms

NOVOS reserves the right to update these Terms of Service at any time. Significant changes will be posted on our website, and we will provide advance notice when required. Your continued use of the Service after modifications constitutes acceptance of the updated Terms.

10. Limitation of Liability

To the fullest extent permitted by law:

  • NOVOS is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

This limitation does not exclude liability for death, personal injury, or fraud where required by law.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

12. Termination

NOVOS may suspend or terminate your Account at its sole discretion if:

  • You violate these Terms.
  • Required by law or regulatory obligations.

You may also terminate your Account by canceling your subscription and ceasing use of the Service. Upon termination, access to the Service will be revoked, and data will be handled as described in the Privacy Policy.

By using our services, you agree to receive marketing and promotional communications from NOVOS. These communications may include updates about our services, promotional offers, and other information we believe may be of interest to you. You may opt out of receiving marketing communications at any time by following the opt-out instructions provided in our communications or contacting us directly at the email below. Opting out of marketing communications does not affect your ability to use our services or receive essential service-related communications.

Any questions about this Terms and Conditions Policy, please contact


Relevancy@thisisnovos.com