Privacy Policy

At NOVOS, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you use our services, in line with UK GDPR and other data protection laws.

If you have questions about this Privacy Policy , please contact relevancy@thisisnovos.com

1. What Data We Collect

We collect:

  • Personal Information: Your name, email, and payment details when you sign up or use our services.
  • Usage Data: Information about how you use the Service, like your IP address and browser type.
  • Cookies: Data from cookies and similar technologies to improve your experience.

2. How We Use Your Data

We use your data to:

  • Provide and manage the Service.
  • Process payments securely (via Stripe).
  • Notify you about updates to the Service.
  • Improve the Service with analytics.
  • Offer customer support.

3. Sharing Your Data

We don’t sell your data. We only share it with:

  • Clerk: For managing accounts and logins.
  • Stripe: To process payments.
  • Legal Authorities: When required by law.

4. Cookies and Tracking

Cookies are small files stored on your device to help us improve your experience. We use cookies to:

  • Remember your login details.
  • Understand how you use our website.
  • Improve the Service.

You can manage cookies in your browser settings. By continuing to use our website, you agree to the use of cookies.

5. Your Rights

You have rights under UK GDPR, including:

  • Access: Ask for a copy of the data we hold about you.
  • Correction: Fix any incorrect data.
  • Erasure: Ask us to delete your data.
  • Objection: Stop certain uses of your data, like marketing.

To use these rights, email us at .

6. Data Storage

  • We store your data securely in the UK, EEA, or approved regions.
  • We only keep your data as long as needed for the Service or to meet legal requirements.

7. Keeping Your Data Safe

We use secure systems to protect your data, like encryption and secure servers.

8. Updates to This Policy

We may update this Privacy Policy if our practices or the law changes. If we make major changes, we’ll let you know.